|
SkyMail
Features
SkyMail offers many valuable features which greatly benefit its users.
These features help to improve efficiency and effectiveness of communication,
resulting in increased collaboration and productivity in the workplace.
The value of these benefits dramatically exceeds the cost of the service.
Choose a feature below to learn more:
Archivability
- All SkyMail messages are actually recorded voice
files that are stored on your SkyMail website with a log-in and
password. At anytime you are able to go back and view and play your
last 100 messages and their text replies. When the messages are deleted
from the SkyMail system, they are sent to your email address as
mp3 files for your future archivability. You may also choose to have
any SkyMail that you receive stored on your computer by simply hitting
the "Save sound file" after listening to your SkyMail message. You
can then select any folder on your computer to save these messages
to.
Forwarding - The
great thing about SkyMail messages, are that they arrive as sound files
in your email. Once received, they can be forwarded as an email to anyone.
City can forward to county. County to state or federal. Builder to Sub-contractor.
Your department to another department.
Text
Messaging - SkyMail includes Office to
mobile text messaging with the ability to have the SkyMail
recipient simply push to reply using their voice to any text message.
No longer typing replies into handsets. Now simply text out with
push to reply back. A dispatcher can broadcast a text message to
a group of workers to instantly notify them of an urgent matter.
Recipients can non-intrusively reply with a text message from their
computer.
Listen
to Notification - The Listened to Notification
closes the loop with the SkyMail sender. Now as soon as a SkyMail
is listened to, the sender can choose to receive a text message
acknowledgement that their message has been received AND listened
to. Now recipients can be held accountable.
Interoperable - Voice
mails are very difficult to forward. Since SkyMails are delivered
as emails with links to voice files, SkyMail offers the ability to have
communications listened to by anyone who can receive an email and play
a sound file. No longer are companies or agencies hindered by various
forms of radio communication, radio frequencies or systems. Once sent,
a SkyMail can be shared and played by anyone in the world who has an
email account
Easy
to Deploy - SkyMail requires no IT support, there's no client to download to the phone or software to install on the customer's server. It's very easy to learn how to use since it is just another direct connect call.
Non-Intrusive
Messaging - Messages arrive via email with a subject
line that conveys a summary of the issue and therefore do not cause
interruptions in an office environment. This means that the general contents of the audio message are understood before the message is listened to.
Prioritization -
Customized Subject Lines provide the recipients with the ability to react
to the more critical issues first. Lower priority issues can be stored
away for future use.
Message
Queuing - Inbound messages arrive with the sender’s
name, a time & date stamp, and the message summary in the subject
line. Messages can be sent 24x7.
Group
Messaging - Sending SkyMail messages to a group
of recipients simultaneously facilitates collaboration and better
decision making. Groups can have up to 50 members. Once press of
the button can instantly sends 50 messages.
Transcription -
Transcription allows the recipient to transcribe the voice message and
store it permanently or forward it via email. This keeps your professionals
in the field longer, doing what they do best.
Confirmation -
Users in the field can be automatically notified via text message when
the recipient has listened to the message they sent.
Immediacy -
Speaking an email message is faster and easier than typing a text message.
Message
Management & Storage - Recipients can archive and
sort messages by subject, sender, or time of receipt. Trends can
be identified. Replies to messages can be sent via text message to
the user’s handset; via email to user’s email address; or forwarded
to another email address.
Detailed
Message Content - The quality of the data reported
from the field is enhanced due to the ease of use and immediacy offered
by just using your voice to send a message.
Security -
SkyMail numbers are unique to the sender’s phone and the recipient.
The sender’s voice and name are included in the message. In the event
of a dispute, messages can be retrieved and authenticated.
End
User Adoption - User’s quickly adopt and frequently
use SkyMail because it is easy to use and the sender knows that
messages are documented (not lost).
System -
The system is fully redundant and the user and administrative data is
backed up in a geographically separate site. In the event of a catastrophic
event a backup system is brought online.
|